trusted & recognized
Easy as one, two, three.
TelemedFirst connects you to board-certified doctors 24 hours a day using your phone, tablet or computer.
Setting up your secure account only takes 10 minutes. Then, you’re ready for your visit. Don’t forget to download our app and always be prepared. Unlimited visits, no insurance and no co-pays ever.
PICK YOUR DOCTOR
Search through our network of board-certified doctors and choose the one that’s right for you. You can see a doctor right away or schedule your appointment for a time that works for you.
Speak to your doctor on the phone or online. They’ll go through your symptoms, recommend a treatment and can even send a prescription to your nearest pharmacy if you need one.
“For $29.95/mo. my entire family is covered. I have peace of mind knowing I can contact a doctor on call 24 hours a day 7 days a week 365 days a year. In these times you never know when things will happen.”
IN YOUR POCKET
Access care on the go with our mobile app.
Download our free app, and you can have access to care anytime on your smartphone. We designed our app to be your medical companion online.
ON YOUR COMPUTER
Get answers. Get treatment. Get well.
In most cases, the doctor will be able to diagnose the health problem, prescribe a treatment plan, and send a prescription to a nearby pharmacy when appropriate.
PHONE, VIDEO OR APP.
ANYTIME & ANYWHERE
Have a virtual doctor visit with board-certified physicians from the comfort and convenience of your own home or from wherever you are, whenever you want – nights, after hours, weekends and holidays.
5 Star Reviews
Our doctors are board-certified and have an average of 15 years of experience.
Talk to a Doctor by Phone, Video or Mobile App Anytime.
Join millions of people who have registered for access to immediate online doctor visits.
YOUR FAMILY COVERED
“With my entire family covered as a subscriber, I have peace of mind knowing I can contact a doctor on call 24 hours a day 7 days a week 365 days a year. In these times you never know when things will happen.”
Join the #1 network with over 39 millions members.
Frequently asked questions
For more information or for any questions not listed, please call us toll-free at 888-255-9949
With TelemedFirst, you can access a board-certified doctor by secure online video, phone, or the MDLIVE app – anytime, anywhere, 24/7/365. TelemedFirst is partnered with MDLIVE to provide a low-cost, convenient alternative to Urgent Care Clinic visits or waiting days to get an appointment with your primary care doctor for non-emergency medical conditions. Our doctors can diagnose your symptoms, prescribe non-narcotic medication (if needed), and send e-prescriptions to your nearest pharmacy.
No. TelemedFirst is designed to handle non-emergency medical conditions and can often substitute for a doctor’s office, Urgent Care Clinic, or Emergency Room visit for common conditions like the flu or pink eye. However, it is not intended to replace your primary care doctor or to be used in life-threatening emergencies.
You should not use TelemedFirst if you are experiencing a medical emergency. In case of a life-threatening emergency, dial 911 immediately.
Our doctors are trained to treat a wide range of conditions through both MDLIVE and Breakthrough, MDLIVE’s behavioral health therapy service.
Nausea / vomiting
UTI (Adult Females Only)
Behavioral Health Concerns:
Child and adolescent issues
Grief and loss
Relationship and marriage issues
Trauma and PTSD
TelemedFirst offers unlimited doctors visits 24 hours a day 7 days a week for $29.95/mo. or $299.95/annually.
TelemedFirst accepts most major credit and debit cards.
Yes, TelemedFirst can be accessed on most mobile devices with an Internet connection. Through our partner (MDLIVE) Mobile App is available for download in the iTunes Store and the Google Play Store.
Yes, if the doctor believes medication is warranted, he or she can write a prescription and send it directly to the pharmacy of your choice. Please be aware that we do not prescribe controlled substances (e.g. narcotic medications, anxiolytics, stimulants), nor do we prescribe certain other medications (see Full list here). And finally, TelemedFirst (MDLIVE) does not guarantee a prescription will be written; that will be determined by the physician, based on your clinical presentation.
Confidentiality is a respected part of MDLIVE’s Code of Ethics. We take your privacy very seriously. Laws are also in place to protect your privacy. The HIPAA Privacy Rule is designed to be a minimum level of protection. Some states have even stricter laws in place to protect your personal health information. MDLIVE can share your information with your PCP in accordance with applicable state and federal laws.
Like all medications, antibiotics have both benefits and risks. Used for the right reason they are lifesavers, but if used incorrectly, they can cause a variety of problems from allergic reactions to side effects. Additionally, inappropriate use of antibiotics can lead to “antibiotic resistance”, which means the antibiotics might not work for you when you really need it! Read more below to become an expert on this subject:
When to use antibiotics: Your MDLIVE provider has many years of education and experience they use to help decide if your problem requires an antibiotic. If they think you have a BACTERIAL infection, then they will likely prescribe an antibiotic, but if they think you have a VIRAL infection, they will avoid giving you an antibiotic since it will not help and may actually cause some harm. In an otherwise healthy individual, most upper respiratory infections (e.g. sinusitis, ear infections) start as a VIRAL illness, and only occasionally develop into BACTERIAL infections after 1-2 weeks.
Can MDLIVE help with VIRAL Infections? Absolutely! When you present with symptoms for under a week, your physician will assess your full story any may treat you with decongestants and various anti-inflammatories, but will avoid giving you an antibiotic in this viral phase since it does not help and may cause problems However, if you have more severe symptoms, then your physician will use their best judgement in deciding if you have developed an early bacterial infection and thus antibiotics would help.
Overuse of antibiotics may make them less effective in the future. “Antibiotic resistance” means that antibiotics are becoming less effective overall in the United States as we have overused them for many years. Additionally, no new types of antibiotics has been developed within the last 10 years, so we have to be careful with what we have! In other words, not using an antibiotic today may mean that you (and others) may respond better to antibiotics when you really need them in the future.
Antibiotics can sometimes do more harm than good. Antibiotic side effects may include gastrointestinal upset, diarrhea, vaginal yeast infections, and decreased effectiveness of oral birth control. Even worse, you may develop an allergic reaction that can range from a mild rash to severe life-threatening breathing difficulties and anaphylactic shock. Finally, an increasingly common risk is developing a severe form of diarrhea (called C. Dificile) which occurs when the “good bacteria” in your gut is killed off by an antibiotic, allowing this “bad bacteria” to grow.
A doctor often spends more time with patients when they do NOT need an antibiotic. The decision about whether to use an antibiotic is not taken lightly. When your physician decides to NOT use an antibiotic, that often means they have taken more time to consider the best option for you. Your physician has considered the risks and benefits of treatment and asked the appropriate questions to arrive at the best course of action. Further, there is increasing evidence in the medical community that it is a good idea to take a “wait and see” attitude towards antibiotic usage due to increasing resistance and side effects, especially in children. Conditions such as ear infections, sore throat, sinus infection and cough can often be managed with a variety of other medications instead
To use video conferencing you need:
Windows®7, Vista, or XP
A Mac running OSX 10.6 (Snow Leopard) or superior.
Highspeed internet connection
A webcam with at least 1.3 megapixels
Microphone (most webcams already have microphone built in)
After you set up an account, you will be able to use a simple online simulation to test your configuration and check if you are ready for a virtual consultation.
Don’t see your question? Don’t worry. Just call us at 1-888-255-9949.
We have highly trained health service specialists standing by to take your call, 24/7/365.